Happy New Year from Shabby Alpaca and a return policy we can be proud of!

alpaca stuffed owls

We hope you all had a wonderful holiday season! We are so grateful for all the support you’ve given us this year by shopping small and local and supporting us in our dream of owning a business together. Year 3 for Shabby has been so fun and such a time of learning and growth. We’ve learned so much about what we love and what kind of goods we want to offer the world. Our philosophy evolves just a little every year and so does our brand, but two things have never changed: our awesome return policy and ALPACA LOVE!

 

return policy

 

 

We are fanatics about quality alpaca products and excellent customer service and we hope we serve you in both of those ways when you Shop Shabby. Our return policy is below, which is basically a non-policy because it simply says, “We curated it, so we’re standing behind it.”  We do this so you can buy with confidence for yourself or someone else.

 

But speaking of alpaca love….we keep finding new and awesome goods to share with you. This year we’ll be debuting a Spring Collection which will feature new socks, new stuffed animals and a couple of your old favorites! Subscribe to our newsletter or follow us on Instagram to be the first in the know. We assure you, this collection will be our best yet!

 

return policy

Returns, Refunds & Exchanges

Because each item is hand picked by us, we stand behind the quality of our goods. Therefore, any item you purchase from us should last. If it doesn’t, we will gladly offer you a full refund for the purchase price. If you purchase an item as a gift and the recipient isn’t satisfied, we are also happy to give credit or exchange an item for a correct size or color.

 

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